Quality means different things to different people. At QBE FIRST it means just one thing - getting it right for our client-partners and consumers every time. Over the years, we have built robust quality programs and processes to ensure our services and work are defect-free.
In 2008, QBE FIRST management system for monitoring and placing lender-placed hazard and flood insurance services received ISO 9001:2000 certification and were recertified in 2009 to the ISO 9001:2008 standard. Learn more
At QBE FIRST, the pursuit of quality never ends. Our Six Sigma program focuses on improving our process and work product to minimize impact on our client-partners and consumers. Six Sigma at QBE FIRST
With the 2011 “Centers of Excellence” certification of our call centers, QBE FIRST joins only about a dozen companies in North America to have been certified as such for seven consecutive years by the Center for Customer-Driven Quality™ at Purdue University. Certified customer care centers
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