• Quality Solutions

    Ensuring the best service for our clients and consumers

    Quality means different things to different people. At QBE FIRST it means just one thing - getting it right for our client-partners and consumers every time. Over the years, we have built robust quality programs and processes to ensure our services and work are defect-free.

    ISO 9001:2008 Quality Management System

    In 2008, QBE FIRST management system for monitoring and placing lender-placed hazard and flood insurance services received ISO 9001:2000 certification and were recertified in 2009 to the ISO 9001:2008 standard.  Learn more Click for More 

    Six Sigma Programs

    At QBE FIRST, the pursuit of quality never ends. Our Six Sigma program focuses on improving our process and work product to minimize impact on our client-partners and consumers. Six Sigma at QBE FIRST Click for More 

    Certified Call Centers of Excellence

    With the 2011 “Centers of Excellence” certification of our call centers, QBE FIRST  joins only about a dozen companies in North America to have been certified as such for five consecutive years by the Center for Customer-Driven Quality™ at Purdue University. Certified customer care centers Click for More 

Revenue Solutions
Did You Know... QBE FIRST has developed several unique programs for generating revenue that integrate well within your existing business. Revenue Generation Solutions