• FIRST Property Tax System

    Advanced technology for tax servicing

    FIRST Property Tax System is the industry’s most advanced tax servicing platform. The system has an unmatched 10-year track record servicing loans.

    Robust real estate tax database

    FIRST Property Tax System is based on one of the most extensive tax information databases in the industry. The data we provide has a reliability and accuracy rate of 99% and is fully guaranteed by QBE FIRST. If we make a mistake that results in penalty or interest charges, we pay.

    With information gathered from more than 23,000 jurisdictions and on more than 125 million parcels, FIRST Property Tax System provides exactly the information you need, including:

    • Property information
    • Applicable tax jurisdictions and payees
    • Jurisdiction contact information
    • Tax identification numbers (Parcel ID)
    • Tax amounts
    • Due dates
    • Tax types
    • Frequency
    • Delinquent tax information


    Critical capabilities

    Next, we infused FIRST Property Tax System with important functions and business rules to simplify some of the most difficult tax servicing tasks.

    • Automated Tax Line SetupSM (ATLS) - proprietary process automatically creates more than 75% of tax lines (tax lines are set up by QBE FIRST for you)
    • Exceptions - handled via a workflow engine with the most critical items clearly highlighted
    • Manual tax bill procurement –  allows you to quickly and easily send requests for tax bills
    • Tax disbursements - can be triggered immediately or scheduled for a future date
    • Research – Our Parcel Viewer module provides a complete snapshot of all the relevant information about an individual parcel including payees, delinquency and links to the jurisdiction web site.
    • Manual tax line setup tools - to help get each tax line established right the first time. (manual tax lines are created by QBE FIRST for you)
    • Comprehensive, built-in reporting system - to help you efficiently manage tasks, workload and quality
    • Non-escrow delinquency letters - can be customized and mailed according to a schedule you set and maintain
    • Tax line audits – complete transparency to the work performed by QBE FIRST so you can be sure the data is accurate and timely


    Key features

    • Easy-to-use, browser-based interface
    • Scalable to adapt to your business needs
    • Fully integrated with your servicing system – your servicing system is the system of record and is kept up-to-date with all current tax data
    • Available via the Web-based QBE FIRST Client Portal
       
Check
The Simplicity of Tax Insourcing See what it really takes to transition from outsourced tax servicing to insourced tax servicing.  An Overview of Tax Insourcing