• QBE FIRST Culture

    Who we are at our core

    The culture at QBE FIRST is unique. We are an agile organization that enjoys a culture of balance and client service and embraces technology to fulfill our commitments of quality, compliance, and innovation to our clients.

    Balance

    We recognize that individuals are really unique blends of interests, skills, talents, and ideas. That’s why “balance” means so much more at QBE FIRST.

    The balance between work and life

    To ensure life at work is fun and exciting each of our offices has an employee-led site activities committee that host regular employee events.  Another important aspect in life is the ability to grow professionally.  QBE FIRST offers a host tools and resources to help our employees develop well-rounded skills reach new heights. Professional enrichment opportunities More Arrows 

    In addition, our employees enjoy a generous amount of Paid Time Off (PTO) to use as they wish.  

    The balance between earning and giving

    We celebrate and reward performance excellence through a variety of team and individual recognition bonus programs while we simultaneously support a variety of causes locally and nationally through our philanthropic activities and other socially responsible initiatives.  

    Service-oriented performance

    We believe that the responsibility of serving clients with excellence belongs to everyone at QBE FIRST. Employee reward programs More Arrows 

    Technology 

    From our fourth-generation OCR to our award-winning GIS application, you can be assured that you have access to the most advanced technology tools that keep quality, control, and efficiency at your fingertips. Advanced technology More Arrows 

    Quality 

    At QBE FIRST, the pursuit of quality never ends. We hold several certifications including ISO 9001:2008, SAS70 II, and Call Center of Excellence certification and have adopted Six Sigma methodology to ensure we deliver the quality our clients and consumers deserve. Superior quality More Arrows 

    Compliance

    QBE FIRST recognized our clients’ need for a compliance leader in the insurance and mortgage industries. In response, we were the first to have a dedicated compliance officer and to hold quarterly compliance conference calls. This compliance expertise is also incorporated in our programs and services. Compliance leadership More Arrows 

    Innovation

    From being the first provider of hazard outsourcing services to being the first single provider of hazard and real estate tax outsourcing, we have an impressive track record of consistent innovations to serve our clients. A history of innovation More Arrows 

Jimmy Watts Memorial
Did You Know... Since the event's inception, QBE FIRST employees have raised $435,000 for charity during our annual golf tournament. Jimmy Watts Memorial Open