For Consumers

QBE FIRST Consumer Solutions Center

Our philosophy makes QBE FIRST special. Our service excellence makes us remarkable. Homeowners and policyholders can trust that the service and information you receive from QBE FIRST are designed from a customer-focused perspective.

We offer proactive protection for your home with lender-placed and traditional homeowners insurance policies. We provide you with the peace of mind that your property taxes are paid, and we restore normalcy after disaster strikes.

Claims solutions

• What to do immediately after a loss  
• Report a claim now  
• Find out the status of your existing claim.  Inquire about a claim  
• Get useful advice on the kind of information that will help us help you for your type of claim (weather-related, theft/vandalism, and more). Tips about filing a claim  

Insurance solutions 

• How to respond to an insurance notification letter.  
• Get the facts on what lender-placed insurance is and what it does for you.