• After a Loss

    Simple steps you should take when disaster strikes

    Here are some initial steps you should take if your home has been damaged, there is a loss to your personal property, or someone has been injured while they were on your property.

    What you should do first

    • Inspect the damage and determine if there is a safety risk. If necessary, call the appropriate emergency personnel (fire, police, ambulance) immediately.
    • If safe, take reasonable steps to have repairs made to protect your property from further damage. Boarding up broken windows, weatherproofing openings in the walls or roof, removing water saturated carpet, when possible, may significantly reduce the damages.
    • Keep accurate records and receipts for your repair expenditures.
    • For specific steps you should take for different types of losses (eg. Fire, Water), view our Tips for Reporting a Claim More Arrows 
    • Report your claim to QBE FIRST as soon as possible. The sooner we know about your claim, the faster we can be there to help. Report a claim More Arrows 
    • Check the status of your claim online. Inquire about a claim More Arrows 


    Information you will need to have

    • Date and location of the occurrence
    • Policy#, Loan#, or name of your lender
    • A phone number for continuing communication
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